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Framework addresses BIOS update issue affecting older Laptop 13 models

Framework is addressing issues related to a BIOS update that has rendered some of its Laptop 13 models inoperable. The update, version 3.20, has caused problems for users, with some receiving replacements under warranty while others face additional costs for new mainboards.

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Framework has acknowledged reports from some owners of the Laptop 13 with AMD Ryzen 7040-series chips that a recent BIOS update, version 3.20, is causing their devices to become inoperable. This update was released in July and is still available on Framework's website. Users have reported their laptops becoming stuck on the update screen after attempting to install the BIOS update. While some users have received replacement mainboards under warranty, others with out-of-warranty devices have been informed they will need to purchase new ones.

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Original Headline

Framework says it’s addressing a BIOS update that bricked some of its older laptops

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Framework addresses BIOS update issue affecting older Laptop 13 models